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Financial Policy

Insurance Information

Your dental plan is a form of compensation provided by your employer. You can expect the carrier to reimburse you for a portion of our fee. That portion is determined by the contract between your employer and the insurance company. The higher the premium paid by your company, the more generous the reimbursement.

Although we are not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled. As a convenience to you we will help you process your insurance claims in order for you to receive this maximum benefit. We will also gladly provide dental x-rays and a written diagnostic report should your insurance company have any questions about the services provided.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you — a contract we feel morally obliged to honor.

Forms of Payment

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Also For your convenience

We accept Cash, Checks, Visa, MasterCard, Discover and financing thru CareCredit, Lending Club and Greensky. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered. We do not carry account balances. Please note that we do not accept: Medicaid and State-funded dental plans.

If you have questions regarding your account, please contact us at 615-386-0029. Many times, a simple telephone call will help to answer any questions.

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